USER’S AGREEMENT


Please read and ensure you understand these Terms & Conditions before you make a reservation through, or booking with www.SinoramaBus.com ((hereafter Sinorama). WHEN YOU BOOK OR RECEIVE SERVICES THROUGH SINORAMA OR OTHERWISE USE THIS WEB SITE, YOU AGREE TO BE LEGALLY BOUND, WITHOUT LIMITATION, QUALIFICATION, OR CHANGE, AND TO ABIDE, BY THESE TERMS & CONDITIONS, WHICH WILL CONSTITUTE THE AGREEMENT (THE "AGREEMENT") BETWEEN YOU AND SINORAMA. IF AT ANY TIME YOU DO NOT AGREE WITH ANY PART OF THIS AGREEMENT, YOU MUST DISCONTINUE USE OF THIS WEB SITE.
Sinorama reserves the right, in its sole discretion, to amend, modify, or alter this Agreement at any time by posting the amended terms on this Web Site. We recommend that you review these Terms & Conditions carefully each time you use our Web Site.
Please note that the guidelines, rules and other conditions of use and purchase in Sinorama’s offices and other affiliate websites or co-branded Sinorama may vary from the terms and conditions of this Web Site.
Please also visit our Terms and Conditions

ONLINE RESERVATION
Minimum Age Requirement and Liability for Reservations and Purchases
As a condition to your making reservations and purchases through our Web Site, you represent that you are of sufficient legal age to create binding legal obligations for all charges and liabilities you may incur as a result of your use of this Web Site. For greater certainty, you acknowledge and agree that you are exclusively liable for all charges and obligations incurred as a result of your use of this Web Site for the making of any reservations and/or purchases, including those reservations and/or purchases made through this Web Site by persons using your personal profile sign-in information and password.
Prices and online booking
The website does not guarantee that the showed prices are in accordance with the prices of the offices of Sinorama. The prices on the website would be changed at all times according to the decreasing number of the seats on bus. The website does not guarantee the price invariable after the client leaves the same web-page.
Method of payment: credit card (Visa, MasterCard, American Express) and bank card (Debit, Carte Bleu, Union Pay). The website presently accepts the payment in US dollar, Canadian dollar, euro and RMB.
Please note that online bookings will be charged full payment at time of booking
Procedures of reservation:
Before ordering any of the products on the website, the client is responsible for reading all the information and statements concerning the product, including but not limited to: the price of products, details of trips, the departure information such as pick up point and pick up time, notes before departure, conditions of cancellation and modification, other information concerning the product etc.. Once the reservation is succeeded, we believe all clients have comprehensively read, understood, and agreed with all the above information concerning the product.
Fill in the online registration form with complete and exact personal information and trip requirements. Please ensure to leave the contact information properly and correctly, including but not limited to cell phone number, telephone number, e-mail address, etc. The website will not support any of the expenses or responsibilities caused by lacks of contact information, not checking messages and mails, not responding e-mails that we sent to you which resulting that we cannot send the trip information to you betimes. After a successful reservation, the website will offer the client a user account and a corresponding password, which are given in the charge of the client. The client bears the legal liability for all the activities and events executed with his or her user account.
After the payment is finished, the customer will receive two e-mails called Confirmation of Payment and Confirmation of Reservation within 24 hours. The client has the duty to verify and ensure that the information in the form of reservation is correct.
The reception of the Confirmation of Reservation means that the order is confirmed, and the reservation is succeeded. If you don’t receive the Confirmation of Reservation, please double check your spam mails. Please print the Confirmation of Reservation, and take it with you on the departure day.
For all questions about the modification or cancellation of the reservation, please see Terms and Conditions.
Before order your flight tickets, please contact Sinorama.
Star Ratings
Hotel star and bus star ratings are provided by the associated supplier and are not determined by Sinorama.
ERRORS OR OMISSIONS
Sinorama uses reasonable efforts to ensure that the Content on our Web Site is complete and current. However, Sinorama does not guarantee that the Content contained on our Web Site will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product or service description or availability. Sinorama reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, Sinorama reserves the right to refuse or cancel any orders or reservations containing any error, inaccuracy or omission, whether or not the order or reservation has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order or reservation is cancelled due to an error, inaccuracy or omission, Sinorama shall promptly issue a credit to your credit card for the amount of such charge.

PERSONAL USE OF WEB SITE
You may only use our Web Site or its content for personal purposes in order to make legitimate reservations or purchases and not for any other purposes, including without limitation, for commercial purposes or to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. You agree not to reproduce, transfer or sell any information, products or services from our Web Site.
You may copy electronically or print hard copies of any of the web pages from our Web Site provided that such copying or printing is for your personal non-commercial and lawful use and provided that such copies clearly display the copyright, trademark and any other proprietary notices of Sinorama. Except when the express written authorization of Sinorama is granted, you may not transmit, distribute, display, perform, reproduce, publish, transfer, or create derivative works of any of our web pages or the information which is obtained from our Web Site. Sinorama reserves all intellectual property rights in any material that you may copy electronically or print from our Web Site.
PROHIBITED OR UNLAWFUL USE
You warrant that you will not use our Web Site for any purpose that is either unlawful or prohibited by the Terms & Conditions. You agree not to provide your personal profile sign-in information and password to any other person and not to use our Web Site in any manner which could cause it to be disabled, damaged, overloaded or impaired, or to interfere with any other person's use and enjoyment of our Web Site. You may not misrepresent your identity as a user of the Web Site.
Sinorama, in its sole discretion, reserves the right, without prejudice to any other rights or claims that Sinorama may have against you, to refuse service, terminate accounts, and /or cancel orders or reservations, including if Sinorama reasonably believes that your use of our Web Site has been fraudulent (including without limitation, by unauthorized use of a credit or debit card), contravenes these Terms & Conditions, violates applicable law or is harmful to Sinorama's interests.
CHANGES
Sinorama reserves the right to change, suspend or discontinue any aspect of the Web Site at any time, including the availability of any of the Web Site features, database, or Content. Sinorama may also impose limits on features or restrict access to parts of the Web Site.
PRIVACY
Sinorama’s Privacy Policy is incorporated herein by reference, and you agree to the terms and provisions therein.
REVIEW OF TRANSMISSIONS
Sinorama may, from time to time, monitor and review any information transmitted or received through our Web Site and reserves the right to censor, edit, remove or prohibit the transmission or receipt of any information that Sinorama, in its sole discretion, deems to be inappropriate or that it believes is in violation of these Terms & Conditions. During monitoring, the information may be examined, recorded or copied, and your use of this Web Site constitutes your consent to such monitoring and review. Sinorama takes no responsibility and assumes no liability for any content posted or submitted by you.
COMMENTS
Our Web Site enables you to provide us with comments. If you provide us with comments, you grant Sinorama a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such comments throughout the world in any media. You also grant Sinorama the right to use the name you submit in connection with the comments.
ENTIRE AGREEMENT
These Terms & Conditions, together with the Privacy policy sections of this Web Site, constitute the entire Agreement between Sinorama and you regarding the subject matter of this Agreement, and supersede all prior or contemporaneous communications, whether electronic, oral or written between Sinorama and you with respect to such subject matter. Your retention and use of tickets, reservations, tour documents, invoices or bookings after issuance shall constitute evidence of your consent to these Terms & Conditions.