Sinorama—Europe and North America plus travel the preferred site
Up to 30$ off per person

*The prices announced on our website are valid if you buy services during a same session. If you disconnect from our site, prices could change for your next session.

*You can enjoy our new Hotel upgrade service for all the dates with a star sign.

Day 1 Dog sledding - Ice Hotel - Valcartier

Meals
Breakfast : exclude    Lunch : exclude    Diner : exclude
Itinerary

1, Departure from Montreal in the morning, followed by a 3-hour drive to Quebec City. First, enjoy the ultimate dog sledding experience through the fully wooded and safe trails (depending on the weather and availability). The guide will teach you how to drive a sled and then will pick a team of dogs for you. Then, simply follow your guide into the trails and enjoy the beautiful scenery.

2. Afterwards, we will arrive at Valcartier, the largest winter playground in North America. It is a must-visit destination for anyone who is looking for pleasure and adventure in winter, and has the biggest ice hotel of North America and multiple outdoor and indoor activiites. Upon arrival, you can choose the following activities:

- Ice Hotel, it is a must-see attraction to discover the winter in Quebec. It has attracted over a million people from the world since its opening in 2001. With its huge snow vaults, its crystalline ice sculptures has 44 rooms and suites, each of them was designed differently. Everything you see in the rooms including the beds, the lights, the decorations and even the wine glasses are made of ice. It provides overnight services in the rooms, bar and sauna (The hotel opens from Jan. 4 to March 25, 2018, but visit will begin in late December).

- Winter Playground: It is the largest winter playground in North America. You will have a lot of fun from 40 different ski trails, skating rink (including rink for kids), snow tubing and snow motorcycle (at least 19 yrs old, driving licence and credit card required).

3. In the evening, you can enjoy the traditional French Fondue at the Valcartier (optional, extra charge), you will forget about the fatigue and coldness in the daytime.

Hotel
Condos & Hotel Stoneham or similor

Day 2 Valcartier - Quebec city - Montreal

Meals
Breakfast : exclude    Lunch : exclude    Diner : exclude
Itinerary

1, After breakfast, we head to Bora Park in Valcartier, the largest indoor water park in eastern North America in winter. It covers more than 102,000 square feet and can accommodate up to 1000 people at a time. The facilities in the water park are very well designed for both adults and children, everybody can find good places or water activities, such as: family pool with water games, double surf wave, adventure rafting etc. Even in the winter, you can enjoy the 30-degree temperature of summer and the wonderful time in the water!

2, Go to Quebec's most popular "buffet des continents" for lunch, there are a wide variety of dishes and you will find your favorites (optional, extra charge).

3, After lunch, we will head to Quebec City - the origin of Canadian culture and it is the only city in North America that kept the historical properties maintained. You can see the French-style buildings within the city, creating a romantic mood perfect for couples. We will go up to the Capital Observatory for having a panoramic view of City of Quebec.

4, After lunch you will have some free time to walk around in the Old Quebec: Place d' Arms, Chateau Frontenac, Parliament Building, Petit Champlain st., Place Royal, etc. During the period of January 26th to February 11th, you can also have fun in the Quebec Carnival (optional, extra charge) ---one of the most popular Folk Festivals around the world in winter. There are also plenty of outdoors’ activities: ice sled rafting, snow baths, snow sculpting, outdoor dance parties, local food tasting and so on.

5, Arrived at Montreal in the evening.

Price

Price include:

1, Tour Leader (English and Chinese);
2, Transportation (Deluxe Coach);
3, One night hotel (No Breakfast);
4, Taxes.
Prices include the client's contribution to the Indemnity Fund amounting to $1.00 per $1,000 of travel services purchased.

Price exclude:

1, Service Charge (2 day) (for Driver & Tour Leader): CAD$14/adult, CAD$10(0-11yrs)/child;
2, Entrance fees;
3, Meals not indicated in the itinerary;
4, Travel insurance;
5, Personal consumption.

Entrance fee:

  Adult Child Baby Youth Senior
Valcartier Winter playground CAD 38 CAD 0(0-4years) CAD 0CAD 30(4-11years)CAD38(65+years)
Ice Hotel CAD 20 CAD 14.5(5-11years) CAD 0(0-5years)CAD 20CAD 20
dog sledding (Due to different venues, price is subject to change without notice) Children must be accompanied by an adult CAD 49 CAD 49(5-12years) CAD 25(0-4years)CAD 49CAD 49
Valcartier winter play ground+ Ice Hotel package CAD 55 CAD 0(0-4years) CAD 0CAD 43(4-11years)CAD55(65+years)
Snowmobile (Double) CAD 285 CAD 285 CAD 285CAD 285CAD 285
Snowmobile (Single) CAD 245 CAD 245 CAD 245CAD 245CAD 245
Valcartier Bora Park CAD 34 CAD 0(0-4years) CAD 0CAD 27(4-11years)CAD 34
Capital Observatory CAD 13 CAD 0(0-12years) CAD 0(0-3years)CAD 13(13-17years)CAD11(65+years)

*Admission tickets bought through sellers other than Sinorama (e.g. City Pass) are not applicable to Sinorama tours. This article is not applicable to European tours. The tickets prices and meals can be changed according to the season without notice.



For your safety, please purchase travel insurance.

Ontario: Please click here 
Quebec: Please click here 
Other provinces: Please contact our client service!

Term and conditions

Terms and Conditions
Reservation deposit  (Tours of 8 days or more , excluding final sales and online booking, for tours which are leaving from New Zealand and Australia, please advise the local office) 
1. Departure guaranteed with a minimum of 20 participants.
2. No deposit is accepted for tours of less than 7 days; $200 per person for trips 8 days or more. The deposit is neither refundable, nor changeable and nor transferable under any circumstance.
3. All Balances must be paid 30 days before departure for tours of 8 days or more without air ticket; 60 days before departure for trips with air ticket included. If the balance was not completed before deadline, Sinorama reserves the right to cancel the reservation and retains the full amount of the initial deposit.

CANCELLATION AND MODIFICATION POLICY 

Once the order is confirmed, any changes regarding a confirmed order, such as modification of dates or destinations, or cancellation, will be charged accordingly by the modification and cancellation policy. Any changes of the personal information cannot be accepted within 24 hours of departure. Any cancellation of confirmed orders by the client will be charged accordingly by the modification and cancellation policy. The assessed fees will be used to cover the penalties charged by traveling agencies and hotel suppliers to Sinorama. The amount of the penalties is related to the time when we receive the cancellation notice. All cancellation notices or modification of orders must be made in writing via email or webpage email to Sinorama directly. 

VOLUNTARY CANCELLATION PENALTY 

1, Trips from one day to 7 days: 
a. 31 days prior to departure date: 5% of total price will be applied as administrative fees. The remains will be refunded;
b. From 15 to 30 days prior to departure date: 20% of total price will be applied as administrative fees. The remains will be refunded; 
c. From 8 to 14 days prior to departure date: 50% of total price will be applied as administrative fees. The remains will be refunded; 
d. 7 days or less prior to departure date: impossible to modify the itinerary or receive reimbursement; 
e. Should the clients fail to show up on time on the departure date regardless of any reasons, the entire travel package is non-refundable, non-changeable, non-transferable. 

2, Trips for 8 days or more (package without air ticket):  
a) 46 days prior to departure date: 20% of total price will be applied as administrative fees. The remains will be refunded. 
b) From 31 to 45 days prior to departure date: 50% of total price will be applied as administrative fees. The remains will be refunded. 
c) 30 days or less prior to departure date: impossible to modify the itinerary or receive reimbursement. 
Should the clients fail to show up on time on the departure date regardless of any reasons, the entire travel package is non-refundable, non-changeable, non-transferable. 

3, Trips for 8 days or more (package with air ticket included): 
a) 61 days prior to departure date: 10% of total price will be applied as administrative fees. The remains will be refunded. 
b) From 46 to 60 days prior to departure date: 50% of total price will be applied as administrative fees. The remains will be refunded. 
c) 45 days or less prior to departure date: impossible to modify the itinerary or receive reimbursement. 
Should the clients fail to show up on time on the departure date regardless of any reasons, the entire travel package is non-refundable, non-changeable, non-transferable. 
4, Full payment will be refunded if cancellation is made by Sinoramabus.com.
 

MODIFICATION CONDITIONS 

1. Changing itinerary or departure date (ALL REQUESTS ARE SUBJECT TO AVAILABILITY) 
a. Written request is necessary to send to Sinorama. 
b. The difference must be paid at the time of modification; 
c. 31 days prior to departure date: no administrative fees; 
d. From 15 to 30 days prior to departure date 20% of total price will be applied as administrative fees. 
e. From 8 to 14 days b prior to departure date 50% of total price will be applied as administrative fees. 
f. 7 days or less prior to departure date: impossible to modify the itinerary or receive reimbursement; 
g. Trips for 8 days or more: Written request is necessary at least 45 days prior to departure date. 20% of total price will be applied as administrative fees. 

2. Changing number of participant(s) requested by customers (ALL REQUESTS ARE SUBJECT TO AVAILABILITY) 
a. Increasing numbers of participant(s): complete the difference of tour fees. 
b. Decreasing numbers of participant(s): 15 or more prior to departure date 20% of total price will be applied as administrative fees; from 8 to 14 days prior 50% of total price will be applied as administrative fees. 
c. 7 days or less prior to departure date: impossible to modify the itinerary and the departure date, or receive reimbursement; 
d. Trips for 8 days or more: Written request is necessary at least 45 days prior to departure date. 20% of total price will be applied as administrative fees. 

3. Any modification is not acceptable 60 days or less before departure for package with air ticket. 

4. The total amount will be refunded if changes of itinerary or departure date are made by Sinorama on condition that modification is refused by the clients. 
Please note: No refunds request will be accepted more than 30 days after completion of travel. 

THE ABOVE CANCELLATION AND MODIFICATION POLICY DO NOT APPLY TO SPECIAL SALES AND FINAL SALES (including sales on cooperated site web such as Groupon, promorabais, vie urbaine, nCrowd, Buytopia, Livingsocial, Wagjag, Travelzoo, kumapon, and tours which require payment in advance for entrance fees, but not limited to these sales) 

SPECIAL SALES AND FINAL SALES (including sales on cooperated site web such as Groupon, promorabais, vie urbaine, nCrowd, Buytopia, Livingsocial, Wagjag, Travelzoo, kumapon, and tours which require payment in advance for entrance fees, but not limited to these sales) 
1. Promotion sales, special sales and final sales require full payment at the time of booking; 
2. Once booked, it is impossible to change the itinerary and the departure date, or get refund if the customer cancels the trip; 
3. Changing the number of participant(s) requested by customers: 
- Increasing numbers of participant(s): complete the additional cost provided that it is still available. 
- Decreasing numbers of participant(s): no refund. 

HOTEL 
1, Each room contains one or two double beds in all hotels in North America. Each room contains one or two single beds in all hotels in Europe. 
2, Each room allows only 4 people in maximum in North America (children included); 2 people in maximum in Europe. It is not allowed to add an extra bed. An additional amount must be paid according to the hotel policy if travelers insist adding an extra bed. 

SEATS ON BUS 
The seats on bus are generally arranged according to the order of the clients’ reservation. If the client has special requirement, he or she can pay fees in order to choose the seats on bus in advance (applicable only for bus tours in North American, payment should be settled 3 days before departure. Please contact us for more information). The prices for the first three rows are: 
1 day’ tour: $10 per person; 
2 days’ tour, $20 per person; 
3-4 days’ tour, $30 per person; 
5-9 days’ tour: $50 per person; 
10 days’ tour or above: $70 per person. 

ERRORS OR OMISSIONS 
Sinorama uses reasonable efforts to ensure that the Content on our Web Site is complete and current. However, Sinorama does not guarantee that the Content on our Web Site will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product or service description or availability. Sinorama reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to the client. Further, Sinorama reserves the right to refuse or cancel any orders or reservations containing any error, inaccuracy or omission, whether or not the order or reservation has been submitted, confirmed and/or your credit card has been charged. If the client’s credit card has been charged for the purchase and the order or reservation is cancelled due to an error, inaccuracy or omission, Sinorama shall promptly issue a credit to the client’s credit card for the amount of such charge. 

IN CASE OF DELAY OR ABSENCE ON THE DAY OF DEPARTURE 
1, If the traveler arrives late or is absent on the day of departure for any reason, the entire travel package is not refundable, nor changeable, nor transferable. 
2, If the traveler fails to comply with the indication of the guide to gather at the meeting point in time during the trip, the traveler himself will be responsible for any additional costs and incurred damage. 
3, Sinorama disclaims any responsibility for the consequences caused by travelers if they withdraw the group during the trip. 
4, If the traveler do not show up at the agreed place and time of departure, the rights in the travel package are not guaranteed. 
5.All seats on the bus are arranged by the tour guide of Sinorama, if a passenger does not show up, Sinorama and the tour guide have the right to reuse the seats.  

FORCE MAJEURE EVENT 
According to the laws and the principles adopted in Canada and America, the force majeure may include but not limited to what happened during the journey: the unpredictable, irresistible, uncontrollable, and unable to cope with the unexpected events and circumstances occurring or will occur as follows: 
a) Natural disasters such as typhoons, hail, storms, earthquakes, tsunamis, floods, volcanic eruptions, landslides; 
b) Government actions such as expropriation, requisition; 
c) Abnormal social events, such as wars, armed conflicts, strikes, riots and terrorist attacks. 

DISCLAIMER 
1, Sinorama does not accept any responsibility or liability for any loss resulting from force majeure or a trip without insurance. WE SINCERELY SUGGEST OUR CUSTOMERS TO PURCHASE PERSONAL TRAVEL INSURANCE TO RECEIVE THE NECESSARY PROTECTION. 
2, Sinorama reserves all rights, while respecting the program, to cancel or change the order of visits without notice depending on the customs formalities, weather and traffic, time changing or the closing day of tour sites, etc. The tickets prices and meals can be changed according to the season without notice. 
3, Your reservation with Sinorama confirms that you have read, understood and agreed to all of the above terms and conditions. 
Should the client have any questions to the above policies, please feel free to contact Sinroama for detailed information and consulting. Our customer services will be pleased to answer your questions. Sinorama will reserve the rights of final interpretation to all the published information, terms and policies. 
4. For USA tours, valid Passport (valid for 6 months after the return date) and valid visas (Canadian and American) are required (except countries in the Visa Waiver Program). Sinorama accepts no liability for the customs delay. Vacance Sinorama does not endorse any considerable delays at customs because of personal mistakes made by travelers themselves. Therefore the traveler will be obliged to leave the group from U.S. border and the return fee will afford by their own. 

Thank you for choosing Sinorama! Have a good trip!

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